ReaderMD Support

Questions, bug reports, and feature requests are welcome. We read every message.

Contact

Please include:

The macOS and Safari version you’re running
The URL of the page you were trying to extract (if applicable)
A description of what you expected vs. what happened

Quick troubleshooting

Open Safari → Settings → Extensions and make sure ReaderMD is enabled. You may also need to restart Safari after installing.

Extraction is empty or wrong on a specific site

Some sites use unusual layouts that defeat automatic extraction. Try this:

Select the article text with your cursor.
Click the ReaderMD toolbar icon.
Your selection will be captured as formatted Markdown.

Keyboard shortcuts aren’t working

Command-C and Command-S only work while the ReaderMD popover is open and focused. Click inside the popover first, then use the shortcut.

I don’t see the Markdown I expected

Open Settings in the popover and check your frontmatter format. If you’ve set it to “None,” no YAML will appear. The filename format and download folder also live there.

Known limitations

ReaderMD can only extract content visible in your browser. It cannot bypass paywalls or render content that requires login on another domain.
Some single-page JavaScript apps may require a full page load before extraction works.
Video and image-heavy sites may return an empty extraction—try selecting a specific region of text first.

Reporting bugs

The best bug reports include:

A URL that reproduces the issue
What you expected to happen
What actually happened (a screenshot helps)

Send them to support@tentstudios.com.

Feature requests

We’re a small studio building tools we want to use ourselves. Feature requests aren’t guaranteed, but we read them all and they shape the roadmap.